Focused tools.
Clearer review.

Practical help for customer hour allowances and client PO references inside ServiceM8.

Private pilot — not available for purchase.
These are independent KARELIA LABS tools. Access is configured for approved test users; public availability and Store approval are pending.

HourReserve

Record an approved service-hour allowance, review completed job time, and keep deductions and corrections traceable.

Allowances · Time review · Receipts · Customer CSV

Read HourReserve help

RefMatch

Review a client's PO-reference CSV against existing jobs. Inspect exact matches, conflicts and saved outcomes before continuing.

Exact references · Reviewed updates · Saved results

Read RefMatch help

What has been checked

Controlled tests in the actual native desktop interface covered HourReserve allowance entry and time approval, and a RefMatch PO-only update with a fresh verification read. Saved results remained available afterwards.

Complete device, recovery and operational acceptance is still in progress. RefMatch live updates are currently disabled after its controlled write test.

Keep the original reference

If a response is interrupted, check the saved result before making a replacement request. The guides explain which review ID or allowance request key to keep.

Contact app support